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Mediation

Mediation is a process whereby a neutral third person called a mediator acts to encourage and facilitate the resolution of a dispute between two or more parties. It is an informal and non-adversarial process with the objective of helping the disputing parties reach a mutually acceptable and voluntary agreement. In mediation, decision making authority rests with the parties. The role of the mediator includes, but is not limited to, assisting the parties in identifying issues, fostering joint problem solving, and exploring settlement alternatives.

Whether it is a lawsuit, a business problem, a divorce, a contract dispute or employment issue, conflict can be destructive and costly. Conflicts can also be catalysts for progress and growth. Whether a conflict is ultimately negative or positive is often a matter of how the parties involved choose to resolve the matter.

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